Non-Tobacco Products: If you are not 100% satisfied with any non-tobacco product that you purchased from CryptoCigar.IO you may return it in original condition within 14 days of purchase for full credit or refund.
Cigars: Please contact customer service for more information on returning an item. Should you want to return your product that is not damaged or incorrect, please be aware you will be responsible for all shipping charges. Product must be returned in the same condition in which it was shipped. Please be aware if you feel something is wrong with the cigars you must contact us within seven days of delivery. you may return them within 30 days for full credit or full refund for the amount of cigars returned, minus shipping costs. Returns accepted only with original Cellophane Wrapper intact.
Free Promotional Items: All defective free/promotional items must be returned by customer at customer cost. Replacement will be issued when it is received by CryptoCigar.IO.
Directions for Returns: Please call our Customer Service Department for a Return Merchandise Authorization number within 3 days of receipt of your order to expedite the return(s). When returning merchandise, please repack the item carefully and return it INSURED within the prescribed time(s) above. We will pay for return shipping if your package was damaged or it was our error when it reached you.
Terms and Conditions
You must be at least 21 years old to purchase cigars from Crypto Cigar. By placing an order you are in agreement that you are at least 21 years of age, if you are not of age CryptoCigar.IO will refuse your order, we age verify.
Buyers are responsible for complying with their countries local and federal tobacco laws and fees associated with their orders, however we can ship as instructed as long as the customer assumes all risks.
Purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. The Purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.
Payments and Pricing
Unless otherwise stated, all prices identified on the Site are in United States dollars (US$). All such prices are subject to change by us at any time, without notice. We are not responsible for typographical errors. If we discover an error in the price of items you have ordered, we will contact you promptly and you will have the option of either reconfirming your order at the correct price or canceling it. If we are unable to contact you, your order will be cancelled.
This is the primary web site of CryptoCigar.IO, a subsidiary of Crypto Cigar Company, All the content within this web site including, but not limited to text, images, and coding are protected by U.S. Federal and International Copyright and Trademark laws. No content may be copied or reproduced in any form, hosted elsewhere online, or utilized in any means without the explicit written permission of Crypto Cigar INC.
We do not sell or rent your information or share it with any third party or affiliate. All information received by us is for the sole purpose of facilitating transactions and providing our customers with a fast, reliable, and safe shopping experience. We are not responsible for any typographical errors, please e-mail or call us before ordering to get a price quote on our current low prices or specials not listed.
At CryptoCigar.IO we go above and beyond in order to service our customers, we want you to be confident in placing orders with us in all aspects of the ordering process. We are very proud of our new website, we partnered with a leading e-commerce partner that practices the latest – Level 1 PCI Compliance, which allows us to follow the highest standards of security practices available today. Your safety is very important to us. We have taken several measures to ensure that your transactions are handled accurately and that your personal information is kept confidential and safe. Crypto Cigar uses Secure Sockets Layer (SSL) software, which encrypts information you provide during transmission. All of your information, including credit card numbers, is encrypted so that it cannot be read during its exchange over the internet. In addition, we recommend protecting unauthorized access to your password and to your computer. Sign off and close all browsers whenever using a shared computer.
GeoTrust Secured Site
We use a 256 bit SSL certificate to secure your personal and credit card information. This software ensures encryption of all information you provide, guaranteeing your safety as well as confidential transactions. For more information click the GeoTrust SSL badge at the bottom of our main page. We want your experience with us to be enjoyable but most of all secure and confidential.